Why are PEOPLE not finding what they need to find?

Written by Ian Sharp on Feb. 1st, 2019


You don't say?... PEOPLE, are not finding what they need to find. That's an interesting observation. People... What people? Do you what people know?

(muffled response)

You're just kind-of sure?... Not a problem... Not a problem... Well it's better than nothing right? Why are you kind-of sure?...

(muffled response)

Mhm. Ok. I'm hearing you say "thats been my experience" and that's why you think so. Gotcha. Is that correct?

(muffled response)

Great. Great. So we're on the same page. Would you have collected some data on that?

(muffled response)

No? Okay. Maybe a little?

(muffled response)

(muffled response)

Why? No reason to be upset. Okay. No, that's okay. We're off to some kind-of start. Better than starting nowhere. Better than nowhere.

(muffled response)

Absolutely. Well, let's just try and move on to the next part as best we can. Then shall we?

(muffled response)

Good. Good. What do they need to find? What are the things you speak of?

(muffled response)

You don't know really?

(muffled response)

Ok. So there are a few things you're relatively certain are the 'right things' for them to find. Perfectly normal. Perfectly normal. What else can you tell me?

(muffled response)

How certain are you of these are the 'things'? Because they said so, or because you said so?

(muffled response)

Ok. Got it.

(muffled response)

No. Perfectly normal. I realize you're doing the best you can to speak for people you've hardly had a chance to talk to.

So is it fair to say they might not need to find these things? Are you sure it's not just "You want them to find these things?"

(muffled response)

I couldn't quite make that out.

(Muffled Response!)

Got it. That's ok. let's move on.

(muffled response)

No. I got it. I put all these things down in a list here. It says: there's these people. You're pretty sure who they are. We think they're not able to find what they need. We are speaking for their needs. You've told me what you think they need and need to find. We don't need to ask any of them yet because you're the subject matter expert. And you've given some examples of what they should find.

--------

many questions are answerable, many answers are questionable, and more likely than not many questions are questionable

Ian Sharp

Ian Sharp helps digital marketers to automate tasks. He is an expert at getting digital marketers to understand concepts in big data and pattern recognition. If you're interested in writing your own software to automate your job, or run better analyses, then definitely reach out and request a free strategy session today.

©2019 MotionReboot.com
Privacy Policy Terms